At The History Travel Agency, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, contact us, or book any of our travel services.
By using our website or booking our services, you acknowledge that you have read and understood this Privacy Policy.
1. About Us
The History Travel Agency is a travel agency and tour operator based in Istanbul, Türkiye. We specialize in private tours, group tours, cultural experiences, historical journeys, religious pilgrimage tours, luxury travel, shore excursions, airport transfers, hotel reservations, transportation services, and customized travel packages throughout Türkiye.
2. Information We Collect
Depending on the services you request, we may collect the following information:
Personal Information
- Full name
- Nationality
- Date of birth (when required)
- Passport information (only when necessary for travel arrangements)
- Email address
- Telephone or WhatsApp number
- Postal address
- Emergency contact information
- Special travel requests
- Dietary requirements
- Accessibility requirements
Booking Information
We may collect information relating to:
- Travel dates
- Flight information
- Hotel preferences
- Tour selections
- Number of travelers
- Payment status
- Reservation details
- Customer communications
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referral source
- Date and time of your visit
- Cookies and similar technologies
3. How We Use Your Information
Your information is used only for legitimate business purposes, including:
- Processing reservations
- Organizing tours
- Confirming bookings
- Providing customer support
- Responding to inquiries
- Sending travel confirmations
- Arranging airport transfers
- Coordinating with hotels and transportation providers
- Improving our services
- Maintaining website security
- Preventing fraud
- Meeting legal and regulatory obligations
We do not sell your personal information.
4. Legal Basis for Processing Personal Information
Where applicable, we process personal information based on one or more of the following:
- Your consent
- The performance of a contract (such as arranging your tour)
- Compliance with legal obligations
- Our legitimate business interests, provided they do not override your rights
5. Sharing Your Information
We only share information when necessary to provide the travel services you have requested.
Your information may be shared with:
- Hotels
- Licensed tour guides
- Transportation providers
- Domestic airlines
- Ferry operators
- Museums and attractions (where required)
- Payment service providers
- Government authorities or border agencies when legally required
Each service provider is responsible for handling your information in accordance with applicable laws and their own privacy practices.
6. International Data Transfers
Because we serve travelers from many countries, your information may be processed or transferred across borders where necessary to provide travel services.
We take reasonable steps to help ensure that such transfers are handled securely and in accordance with applicable privacy laws.
7. Payment Information
To protect your financial information, The History Travel Agency does not intentionally store complete payment card details on its own systems unless required for a specific transaction and permitted by applicable law.
Payments may be processed through secure third-party payment providers.
Please review the privacy and security policies of any payment provider you choose to use.
8. Data Security
We implement reasonable administrative, technical, and organizational measures designed to safeguard personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or internet storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Complete your booking
- Provide customer support
- Meet legal, accounting, and tax obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, we will securely delete or anonymize it where appropriate.
10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information where legally permitted
- Request restriction of processing
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Request a copy of your personal information in a portable format, where applicable
To exercise these rights, please contact us using the contact details provided on our website.
11. Marketing Communications
We may occasionally send travel offers, newsletters, or promotional information if you have chosen to receive such communications or where permitted by law.
You may unsubscribe at any time by using the unsubscribe option included in our communications or by contacting us directly.
13. Third-Party Websites
Our website may contain links to third-party websites, booking platforms, social media pages, or partner services.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
14. Children's Privacy
Our services are intended for travelers of all ages, but bookings involving children should be made by a parent or legal guardian.
We do not knowingly collect personal information directly from children without appropriate authorization.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices.
The latest version will always be published on our website with the updated effective date.
16. Contact Us
If you have any questions regarding this Privacy Policy or our handling of personal information, please contact The History Travel Agency using the contact information provided on our official website.
17. Your Consent
By using our website or booking any service with The History Travel Agency, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described, where such consent is required by applicable law.